Return Policy

We understand your Online Purchase may not be suitable and you may wish to return your purchase*. Returns must be done within 14 days from the date of purchase.

Please contact our S.H.E. Team with your order/receipt number and the items you wish to return to initiate the return process. Items brought back to us without first requesting a return will not be accepted.

To be eligible for a return, your item(s) must be in the same condition that you received it, unused, unworn, unwashed, unaltered in its original condition and with their tags attached, intact and unaltered. You’ll also need the receipt or proof of purchase.

*  Refunds are strictly not applicable on all orders and delivery charges (if any). Purchase of sale items, shoes and gift cards are final and cannot be returned, exchanged, or refunded.

S.H.E. reserves the right to deny a return if the item did not meet the return policy requirements. After your return has been confirmed and accepted at our store, you’ll receive Store Credit equivalent to the purchase value of the item, valid for 06 months.